globetrackr faq
How do I get started?
You need to register for a globetrackr account. After registration, you will be given HTML code that you can integrate into your web site or blog. As soon as that's done, globetrackr will start gathering information about your web site or blog.
There seems to be a delay in the information collected by globetrackr. Why is that?
To ensure responsiveness on your own web site or blog, globetrackr uses caching algorithms to store the viewer information, rather than updating your site on each page view. The time it takes to look up the geographical location of each visitor varies during the day and could impact the load time of your web site or blog if our service were to try to look up each visitor location in real time.
What is the delay time between when a visitor accesses my web site and the geographical information is available?
It depends. Under normal conditions, the delay is just a few seconds, but depending on whether you are using Javascript or image-based tracking, the time for the information to appear on your web site may be as long as ten minutes.
Why doesn't my web site show up in the aggregated reports like globetrackr statistics for: United Kingdom?
You have either opted out of aggregation or you have not filled out enough site details. Log in to your account, the go do setup web site details. Make sure you have allow aggregation set to Yes and that you have provided a web site url and title.
How does this work?
We gather the IP address of your visitors and look them up against a database of IP addresses to cities. The database is provided by MaxMind.
How accurate is the information?
That depends on many things. For the most part, mapping an IP address to a country is very good. Beyond that, there is less accuracy. The cities data is little less accurate. Additionally, you must remember that IP addresses are not necessarily unique to an individual user. Most people connect to the Internet via a broadband or dial-up connection. Both types of services allocate a number of randomly-assigned IP addresses to their users. Therefore, a person appearing to be from Phoenix, Arizona may be using an IP address provided by a Phoenix service, but may actually be physically in Surprise, Arizona.
Also, some large ISPs with thousands of users may report all of their users to be from a small set of geographical areas.
Also, some large ISPs with thousands of users may report all of their users to be from a small set of geographical areas.
How accurate is the map view?
The geo data resolution is at the city level, so you shouldn't zoom in on the map below that level and expect to find any relevant data. For example, if a visitor appears to be from Phoenix, Arizona, you may be temped to zoom in to Phoenix to find the street address of the visitor. While the marker will appear to be at a specific address, it's just happenstance that the marker landed there. The only relevant information is that the marker is near or in Phoenix.
I have a question. What's the best way to contact you?
The best way is to use the contact page.